Privacy Policy
Last updated: February 5, 2026
What We Collect
Hey Pickle collects the following information to provide our pickleball scheduling service:
- Phone number (for account verification and SMS notifications)
- Name (optional, for display to other players)
- Availability preferences (when you can play)
- Group memberships and game participation
How We Use Your Information
We use your information solely to operate the Hey Pickle service:
- Send game invitations via SMS
- Notify you of scheduled games and changes
- Send reminders before games
- Allow other players in your groups to see your availability
SMS Communications
By using Hey Pickle, you consent to receive SMS messages related to:
- Account verification codes
- Game invitations from organizers
- Game reminders and updates
- Group notifications
Message frequency varies. Standard message and data rates may apply.
To opt out: Reply STOP to any message. You can also disable notifications in your profile settings.
For help: Reply HELP to any message or contact mjebeli@chivelab.com
Data Sharing
We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.
Your information is only shared with:
- Other members of groups you join (name and availability only)
- Service providers necessary to operate the app (hosting, SMS delivery)
Data Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure database storage.
Your Rights
You can request deletion of your account and all associated data at any time by contacting us.
Contact
For privacy questions or concerns, contact us at: mjebeli@chivelab.com